experience
Computer TechnicianStarted November 2024
My IT Shop Noosa
skills
Hardware
- Desktop/laptop diagnostics and repair
- Component-level troubleshooting
- Mac and Windows platforms
Software & OS
- Windows and macOS troubleshooting
- OS reinstalls, driver issues, boot repair
- Application-level support and diagnostics
- Data recovery (level 2 — imaging and recovering data failing drives with R-Studio and ddrescue)
- Malware removal
Networking
- Basic network troubleshooting
- Router/switch configuration fundamentals
Tools
- R-Studio
- AOMEI Backupper
- Hexnode MDM
certifications
completed
Google Cybersecurity Professional Certificateverify
Issued September 2025
in progress
CompTIA Security+ — in progress
contact
email[email protected]
githubgithub.com/baeleyr