experience
Computer TechnicianStarted November 2024
My IT Shop Noosa
skills
Hardware
- Desktop/laptop diagnostics and repair
- Component-level troubleshooting
- Mac and Windows platforms
- Firmware reinstalls for Android and iOS mobile devices
Software & OS
- Windows and macOS troubleshooting
- OS reinstalls, advanced Windows OS / boot repair, driver and registry issues
- Application-level support and diagnostics
- Data recovery (level 2)
- Malware removal
- Windows CLI: system repair, disk management, networking
- Bitlocker and Windows account recovery
Networking
- Basic network troubleshooting
- Router/switch configuration fundamentals
Systems & Virtualisation
- Virtualisation (Proxmox, LXC)
- ZFS storage management
- Docker (containerised services)
Tools
- R-Studio
- ddrescue
- Hexnode MDM
- Microsoft Sysinternals Suite
- Windows boot repair and diagnostic tools (incl. DISM, SFC, chkdsk)
certifications
completed
Google Cybersecurity Professional Certificateverify
Issued September 2025
in progress
CompTIA Security+ — in progress
contact
email[email protected]
githubgithub.com/baeleyr